Making 10 years of team development progress in just 12 months.

In brief…

In 2017, the Central Europe (CE) businesses of Tesco were in urgent need of leadership team improvement and a rapid turnaround. Complete stepped in and started work to help turn the business around through individual and collective action with a focus on relationships, development and engagement.

Eight-day team development journey

Aligned to the four quadrants of our leadership model, Complete applied practical exercises, in-depth conversations and developmental tools to customise the eight-day ‘Team Journey’ according to the maturity of each team and the commercial challenges that they faced.

Significant results in just 12 months

Our work enabled the major retailer’s leaders to make 10 years of team development progress in just 12 months. Not only that, but the Central Europe (CE) businesses saw a 26% increase in its colleagues viewing the company as ‘a great place to work’ in just 12 months. The CE businesses are now scoring well above the company average on this critical measure of success.

A word from our client …

Tesco’s CEO for Central Europe said: “We are now networked rather than functionally siloed. We are coherent rather than disjointed. The leadership team has made that transition very successfully and now we’re starting to see the benefits permeate through the whole organisation.”

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